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Service Offering

Service Channel Data Direct

JULY 22, 2026
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From ServiceChannel Data Direct to a managed data platform

BERMWOOD EXTENDS SERVICECHANNEL DATA INTO YOUR ENTERPRISE
Delivery
ServiceChannel Data Direct delivers a daily extract to secure cloud storage. 130+ tables, full history in every delivery.
Ingestion
Automated pipelines retrieve and process the files on a daily schedule, completing in about one hour.
Normalization
Data is modeled against a defined schema and validated on load before it reaches any downstream consumer.
Consumption
The data is yours to slice and dice however you want, or join with other data you've collected to analyze your portfolio.

BERMWOOD EXTENDS SERVICECHANNEL DATA INTO YOUR ENTERPRISE

Work Order Volume

Across the portfolio or by location

Asset Performance

How much work an individual asset needs

Cost Over Time

Spend trends by trade, site, or category

Vendor Relationships

Provider performance and accountability

Alerts and Integrations

Trigger notifications, feed accounting and other apps

Your infrastructure or ours. We're happy to host the platform for you, or work within your existing environment.

What Bermwood Does?

DATA DIRECT DELIVERS YOUR DATA. BERMWOOD TAKES IT FROM THERE.

Data Management
  • Masters at Data Direct and other ServiceChannel integrations
  • The same approach works across your other applications
  • Moving data from source systems into a centralized data platform
  • Pushing data to other environments
  • Complex ETLs
  • Any type of integration — batch, APIs and webhooks, message-based and asynchronous
Data Governance
  • Proptech data assessment
  • Normalizing data
  • Defining systems of record (golden sources)
  • Building semantic models
Analytics
  • Dashboards
  • Reports
  • Portfolio analyses
  • Machine learning models
  • Other data tools

BERMWOOD EXTENDS SERVICECHANNEL DATA INTO YOUR ENTERPRISE.

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How We Engage?

START SMALL, PROVE IT WORKS, THEN BUILD.

1
Assesment (2-3 Weeks)
  • Review your ServiceChannel configuration and Data Direct entitlement
  • Map your other source systems and where the data currently sits
  • Identify what reporting you need and what's blocking it today
YOU GET

A target architecture and a scoped plan — yours to keep, whether or not you continue.

2
Pilot (4-6 Weeks)
  • Stand up the Data Direct pipeline end to end
  • Land, normalize, and validate a working subset of your data
  • Build one report that answers a question you can't answer today
YOU GET

A running pipeline and a live report — proof before commitment.

3
Build and Operate (Ongoing)
  • Build reports, dashboards, and data visualizations
  • Extend to your remaining source systems
  • Establish governance, systems of record, and semantic models
  • Run the platform, or hand it over to your team
YOU GET

A managed data platform, operated by us or by your team.

BERMWOOD EXTENDS SERVICECHANNEL DATA INTO YOUR ENTERPRISE.